1. Listing Quality & Content Depth
We require complete business details before any listing goes live:
- 150-Word Minimum: Descriptions must clearly explain your services and service areas.
- Right Category: Businesses must choose their real trade, like Roofing, Locksmith, or Remodeling.
- Working Hours: Profiles must show real weekly hours or 24/7 emergency service.
2. Genuine Customer Reviews
Real customer feedback helps everyone. We protect our reviews with clear anti-abuse rules:
- No Paid Reviews: We ban bought, traded, or fake reviews.
- No Self-Reviews: Owners, staff, and rivals cannot review their own or competing shops.
- Respectful Tone: Reviews with profanity, personal attacks, or hate speech are deleted.
3. Anti-Spam & Doorway Prevention
We follow Google Search standards to prevent doorway spam:
- No Cloned Profiles: We ban duplicate listings across nearby cities.
- Connected Pages: Local landing pages must link directly to the main verified profile.
- Spam Protection: Bots and scraped content are blocked automatically.
4. Owner Rights & Dispute Resolution
Real business owners have full control over their business profiles:
- Claim Your Page: Verify ownership with your work email or phone number.
- Update Details: Change your address, hours, photos, and phone number anytime.
- Dispute Unfair Reviews: Ask our team to review any review that violates our rules.
